Scheduler Phone:  912-390-3378

Welcome to Appointment Scheduler for Charlton County

Upcoming Appointments

View/Cancel upcoming appointments here.

Schedule an Appointment for Cooling Assistance

Schedule your appointments here.


Scheduler Notes

Action Pact is currently accepting appointments for the LIHEAP utility bill payment assistance using this online scheduler.

Please note, the signature is no longer waived for seniors or homebound individuals and application documents must be signed.

List of Docs to Provide

 Failure to provide all required documentation will delay your assistance.  We require all the following documents:

  • Social Security card(s) for all household members.
  • Valid ID for applicant.
  • Most recent electric bill and most recent heating bill if home is heated with source other than electricity.
  • Proof of all household income for the past 30 days including these examples:
    • Check stubs: MUST have all check stubs showing pay dates and gross income for the last 30 days in consecutive order prior to your appointment date.
    • OR, Current SSI/Social Security Award letter
    • OR, Unemployment Check Stubs
    • OR, Proof of Child Support
  • Examples of items which cannot be accepted are previous LIHEAP applications, copies of benefit checks, and 1099 tax forms.

Please note after reviewing your documents we may request additional information to complete your application.

Information

Action Pact is a community action agency deeply rooted in the promise of improving lives and communities. For over 50 years, we have worked alongside partners and have become integral to the progress of the individuals and families in the communities we serve.

Location of Charlton County Office

Additional Notes

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a text reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. Please note, if you cancel your appointment there may not be another available appointment. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing 912-390-3378 and following the instructions.